1. Introduction
At INOVARA, we are committed to protecting the privacy, confidentiality, and security of information entrusted to us. This Privacy Policy explains how we collect, use, store, and protect information when you visit inovara.co.in, contact us, or engage with our services.
Our solutions span ICT Infrastructure, Cloud and Server Management, CCTV Surveillance, ANPR, LED Video Walls, Industry 4.0, EV Charging, Solar Solutions, Office Fitouts, and Business Consulting. We follow responsible information-handling practices to protect personal information, client data, and confidential business information.
2. Information We Collect
Depending on your interaction with us, we may collect:
Contact information: Name, email address, telephone number, designation, and organization.
Business information: Enquiries, proposals, contracts, project documents, technical specifications, and communications.
Technical information: IP address, browser details, device information, website usage, and security logs.
Service-related information: Infrastructure records, system logs, surveillance footage, ANPR data, or operational information where required for an agreed engagement.
3. How We Use Information
We use information to respond to enquiries, prepare proposals, deliver and support services, manage projects and business operations, improve website functionality, maintain security, and meet applicable legal, regulatory, and contractual obligations.
We may also share relevant business updates or service information where permitted by law.
4. Data Protection and Confidentiality
INOVARA implements reasonable technical and organizational safeguards appropriate to the information handled. These may include access controls, authentication, secure infrastructure configuration, system monitoring, backups, and confidentiality obligations.
For ICT Infrastructure, Cloud, Industry 4.0, CCTV, and ANPR solutions, information is handled according to the agreed service scope, authorized access permissions, contractual arrangements, and applicable laws.
For consulting engagements, we maintain confidentiality regarding clients' business strategies, operational processes, financial information, and internal documentation.
No electronic system or data transmission can be guaranteed to be completely secure.
5. Cookies and Third-Party Services
Our website may use cookies and similar technologies to support functionality, security, and website analytics. Where required, appropriate notice and consent will be obtained. You can manage cookies through your browser settings.
We may use third-party hosting providers, technology platforms, and service providers to support our operations. Their access to information will be governed by applicable arrangements and requirements. Third-party websites and services may have their own privacy policies.
6. Sharing and Retention of Information
We may share information with authorized service providers, project stakeholders, or legal and regulatory authorities where necessary or legally required. We do not disclose information indiscriminately.
Information is retained only as long as reasonably necessary for its intended purpose, service delivery, contractual obligations, legal requirements, and legitimate business recordkeeping. Where information is processed on behalf of a client, retention and deletion arrangements may be governed by the relevant agreement and client instructions.
7. Your Privacy Rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information, or withdraw consent where processing is based on consent. Requests may require identity verification and remain subject to applicable legal obligations and exceptions.
INOVARA handles personal information in accordance with applicable data protection requirements, including relevant Indian laws.
8. Policy Updates
We may update this Privacy Policy to reflect changes in our services, website technologies, security practices, or legal requirements. Revised versions will be published on this page with an updated effective date.
9. Contact Us
For questions about this Privacy Policy or requests concerning your personal information, please contact INOVARA through the official contact details published on inovara.co.in.
This policy should be reviewed before publication to ensure it accurately reflects INOVARA's actual data practices, website technologies, and applicable legal obligations.
